FAQS
Frequently Asked Questions
Orders
How long does it take to process my order?
Orders are typically processed within 1–2 business days. During new releases, holidays, or promotional events, processing times may be slightly longer.
Can I cancel or change my order?
Once an order has been placed, we begin preparing it immediately. If you need to make a change, contact us as soon as possible. While we cannot guarantee modifications, we’ll do our best to help before your order ships.
Will I receive tracking information?
Yes. Once your order has shipped, you’ll receive an email with tracking information so you can follow your package every step of the way.
Shipping
Where do you ship?
We currently ship throughout the United States. International shipping will be available in select countries in the future.
How long does shipping take?
Most domestic orders arrive within 2–7 business days after they have been shipped.
Do you offer free shipping?
Free shipping may be offered during special promotions or on qualifying orders. Any current offers will be displayed at checkout.
Returns & Exchanges
What is your return policy?
Items may be returned within 14 days of delivery if they are unworn, unused, in their original condition, and include all original tags and packaging.
Are any items final sale?
Yes. Clearance items, gift cards, and selected limited releases may be marked as Final Sale and cannot be returned or exchanged.
How do I start a return?
Email our customer support team with your order number and reason for your return. We’ll guide you through the process.
Products
Are your products authentic?
Absolutely. Every product sold by Flee Market is 100% authentic and sourced directly from authorized brands or trusted distributors.
Do you carry limited releases?
Yes. We specialize in premium streetwear, exclusive collections, and sought-after sneakers. Many items are produced in limited quantities and may not be restocked.
Will sold-out items be restocked?
Some products are restocked, while many limited-edition releases are not. Follow us on Instagram and sign up for our email newsletter to stay updated.
Sizing
How do I know what size to order?
Size guides are available on applicable product pages. If you’re unsure, contact us before placing your order and we’ll gladly help.
Payments
What payment methods do you accept?
We accept all major credit and debit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and other secure payment methods available at checkout.
Gift Cards
Do you offer gift cards?
Yes. Digital gift cards are available and make the perfect gift for any streetwear enthusiast.
Store
Where is Flee Market located?
Flee Market is located in Rockville Centre, New York, serving customers both in-store and online.
What brands do you carry?
We carry a carefully curated selection of premium brands including Paper Planes, Godspeed, Diet Starts Monday, Honor The Gift, Bravest Studios, Billionaire Boys Club, Scotch & Soda, Saucony, Oakley, Ray-Ban, Market, Pro Standard, and many more.
Contact
How can I reach customer service?
Email: info@fleemarketny.com
We aim to respond to all customer inquiries within one business day.
Thank you for shopping with Flee Market—where premium streetwear meets authentic culture.
